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Red Hat Hybrid Cloud

Red Hat OpenShift Management

Services

Key Service Propositions

Fully Managed Icon

Fully Managed OpenShift

From deployment to day-to-day operations, we handle it all

Multi-Cloud Icon

Multi-Cloud & Hybrid Support

Run OpenShift on AWS, Azure, Google Cloud, or on-prem

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Security & Compliance

Proactive monitoring, patching, and compliance enforcement

Monitoring Icon

24/7 Monitoring & Support

Ensure uptime and reliability with round-the-clock support

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Optimized Performance

Continuous tuning to enhance efficiency and reduce costs

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DevOps & CI/CD Integration

Accelerate deployments with automated pipelines

Service Offerings

Our Red Hat OpenShift Management Services ensure seamless operations,
security, and performance for your OpenShift environments. Below is a detailed
breakdown of our service offerings.

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OpenShift Deployment & Configuration

Automated Multi-Cluster Deployment

Platform-specific and multi-tenant installations

Patch & Upgrade Management

Ensuring your OpenShift environment stays updated and secure

Custom Planning & Scoping

Optimizing cluster resources based on workload service requirements

Day-0 Operations

Routine management, performance tuning and troubleshooting

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Cluster Operations & Maintenance

Ongoing Cluster Health Checks

Proactive monitoring and issue resolution

Patch & Upgrade Management

Ensuring your OpenShift environment stays updated and secure

Capacity Planning & Scaling

Optimizing cluster resources based on workload service requirements

Day-2 Operations

Routine management, performance tuning and troubleshooting

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Security & Compliance Management

Security Hardening

Implementing RBAC, network policies, and encryption standards

Advanced Identity Management

Integration with LDAP, SSO, and OAuth service providers

Compliance Enforcement

Aligning with industry standards such as PCI-DSS, HIPAA, and SOC2

Vulnerability Management

Automated security scans and patching of container level protocols

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DevSecOps & Automation

CI/CD Implementation

Using tools like ArgoCD and Tekton for automated deployments

GitOps/Flux Development

Integration with Jenkins, Tekton, and OpenShift pipelines

Security Automation

Embedding security policies in the CI/CD workflow

Infrastructure as Code (IaC)

Automating infrastructure provisioning with templates and Ansible

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Backup & Disaster Recovery

Automated Backup Solutions

Implementing Velero, OCP, or cloud-native backup solutions

Disaster Recovery Planning

Architecting multi-zone and cross-regional failover locations

Multi-Region Data Replication

Ensuring business continuity with data resiliency

Rapid Recovery & Incident Response

Quick rollback strategies in case of failures

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Performance & Cost Optimization

Resource Utilization Analysis

Identifying unused/underutilized resources for cost optimization

Cost Management & Forecasting

Examining cloud spend and reducing infrastructure costs

Performance Tuning

Optimizing container runtime, networking, and storage for efficiency

Autoscaling & Load Balancing

Ensuring workloads are dynamically scaled based on traffic patterns

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Application Deployment & Support

Containerization of Applications

Existing application modernization and migration to containers

Automated Deployment Pipeline

CI/CD integration to deploy application releases

Application Scaling & High Availability

Managing horizontal/vertical application scaling of applications

End-to-end Application Support

Troubleshooting and performance optimization for running workloads

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Observability & Monitoring

Monitoring & Logging

Leveraging tools like Prometheus, Grafana, and OpenShift Logging

Alerting & Incident Management

Proactive alerts for failures, issues, and security breaches

Application & Infrastructure Monitoring

Full visibility into cluster and application health

Log Aggregation & Analysis

Centralized log collection for troubleshooting and debugging

Data visualization

Supported Workloads

Microservices & Containerized ApplicationsKubernetes-native applications and services
AI/ML WorkloadsScalable infrastructure for AI and machine learning models
Big Data & AnalyticsSupport for data-intensive applications and processing pipelines
CI/CD & DevOps PipelinesSecure, automated software delivery
Legacy Application ModernizationMigration of monolithic apps to cloud-native architectures
Serverless & Event-Driven ArchitecturesImplement Knative and OpenShift Serverless