Thank you for choosing Mahity for your learning journey!
At Mahity, we are committed to delivering top-tier online courses that empower you to meet your professional and personal learning aspirations. We understand that sometimes a course might not meet your expectations, and we want to ensure your experience is as seamless and supportive as possible. That's why we have designed a comprehensive refund and cancellation policy to safeguard your interests.
If you're not completely satisfied with a course you've enrolled in, you can request a full refund within 7 days of purchase, provided that you have not accessed more than 25% of the course content. To initiate a refund, simply reach out to our support team at learn@mahity.com with your order information and a brief explanation of your refund request. We aim to process all valid refund requests within 10 business days.
Refund Window: Refunds are available within 7 days of the original purchase date.
Content Access Limit: Refunds can only be processed if you have viewed less than 25% of the course material.
Non-refundable Fees: Please note that any internet handling fees or payment transaction charges associated with your purchase will not be refunded.
If you have accessed more than 25% of the course content.
If you request a refund beyond the 7-day window from the purchase date.
Even if you don't qualify for a refund, you have the option to cancel your enrollment at any point. By canceling your enrollment, you will lose access to the course content, courseware, practice tests, and any supplementary materials associated with the course.
To request a refund or cancel your enrollment, please contact our support team at learn@mahity.com with your order number and relevant details. Our dedicated support staff will guide you through the process and confirm your request.
Mahity reserves the right to revise, modify, or update this refund and cancellation policy as needed to align with industry standards and internal processes. Any changes to the policy will be promptly posted on our website and will become effective immediately upon publication. We encourage you to review our policies periodically to stay informed of any updates.
At Mahity, your satisfaction is our priority. We strive to create a learning experience that's not only engaging but also reliable and transparent. Our policies are designed to uphold fairness and clarity, ensuring that you feel confident and supported throughout your educational journey with us. Whether you're exploring the latest in cloud-native technologies, mastering Kubernetes, or diving deep into other innovative cloud solutions, Mahity is here to help you succeed.
If you have any questions or require assistance, our team is here to help. Don't hesitate to reach out at learn@mahity.com for any queries related to our courses, policies, or platform assistance.
Thank you for being a valued learner with Mahity. We look forward to supporting your growth and helping you achieve your learning goals with confidence.
